Last updated: March 2026
Clarion Labs (“we,” “us,” or “our”) operates Clarion, a single-pane-of-glass IT operations console available at clarionlabs.app. This Privacy Policy describes what information we collect, how we use it, and the choices you have. By using Clarion, you agree to the practices described here.
When you create an account, we collect your name, email address, and password. If you sign up on behalf of an organization, we also collect your firm or company name.
Clarion connects to third-party services you authorize, such as identity providers (Entra ID, Okta), MDM platforms (Intune, Jamf), email platforms (Exchange), and ITSM tools (ServiceNow, Jira Service Management, Freshservice). When you connect an integration, Clarion reads data from those services to display within the console. We store integration credentials (such as API keys or OAuth tokens) securely so the connection persists.
We collect basic usage information such as pages visited, features used, and timestamps of activity to improve the Service. We do not currently use any third-party analytics tools.
If you subscribe to a paid plan, payment processing is handled by Stripe. We do not store your credit card number or full payment details on our servers. Stripe’s privacy policy governs how they handle your payment information.
We use the following third-party services to operate Clarion. Each has its own privacy policy governing how they handle data:
Clarion is a multi-tenant application. Each firm’s data is fully isolated using PostgreSQL row-level security (RLS) policies. Users can only access data belonging to their own organization. There is no cross-tenant data access.
Clarion uses browser local storage to persist your session token and user preferences (such as theme settings). We do not use third-party tracking cookies. We do not currently run any third-party analytics scripts.
We take reasonable measures to protect your information. Data at rest is encrypted using AES-256 encryption. Data in transit is protected with TLS 1.3. Authentication is handled through Supabase Auth, which supports email/password login with SSO/SAML planned. Access to production infrastructure is restricted and monitored.
We retain your account information and associated data for as long as your account is active. If you close your account, we will delete your data within 30 days, except where we are required by law to retain it. Anonymized, aggregated data that cannot identify you may be retained indefinitely for analytical purposes.
Depending on your jurisdiction, you may have the right to:
To exercise any of these rights, contact us at hello@clarionlabs.app. We will respond within 30 days.
Clarion is designed for use by IT professionals and is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
Your data may be processed and stored in the United States. By using the Service, you consent to the transfer of your information to the United States, which may have different data protection standards than your jurisdiction.
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice within the Service. Your continued use of Clarion after the changes take effect constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or how we handle your data, contact us at hello@clarionlabs.app.